Aztec Returns

About Aztec Returns

Conducted in 2026, it surveyed 70 professionals actively engaged in VIP management, including VIP account managers, heads of VIP and consultants, with 64% employed directly by gambling operators. 

The report sought to understand how VIP portfolios are managed daily, how the tools are utilised and other key operational challenges.

Although three-quarters of respondents rated their VIP data as good or very good, 71% reported data spread across multiple systems. Half admitted sometimes making decisions with incomplete or outdated information. 

About Aztec Returns

From the ash, three phoenix rise, and each one guards a different force. Their tears hold old magic, and when those tears are gathered the heat returns to the embers below. The more phoenix wake, the more there is to play for. When all three rise together, their combined force reshapes what happens next. A 5-reel, 4-row video slot built around three phoenix-driven Hold and Spin features. Collect coloured Tear Scatters to wake each phoenix, stack their modifiers, and climb the GO Guaranteed ladder.

What is Aztec Returns?

While the US and markets in Europe may have broadened discussions to encompass issues such as LGBTQ+ inclusion, she notes that priorities differ across Africa, where legal, cultural and social realities can vary between countries.

Looking ahead, industry leaders believe the next phase of DEI will be less about standalone initiatives and more about embedding inclusion into everyday business decisions.

Yaxley hopes DEI will become “a fundamental part of how organisations operate”, with technology and people analytics helping businesses to make fairer, evidence-based decisions on talent.